Frequently Asked Questions
Everything you need to know about building your dream indoor golf setup.
How long does shipping take for golf simulators and launch monitors?
Standard shipping typically takes 5-7 business days. However, custom simulator packages or heavy items like hitting mats may require freight shipping, which can take 10-14 business days depending on your location.
Do you offer professional installation services?
While our DIY enclosures are designed for easy assembly, we do partner with certified installers in select regions. Please contact our support team to see if professional installation is available in your area.
What is your return policy on electronic equipment?
Launch monitors and projectors can be returned within 30 days of purchase, provided they are in original, unopened packaging. A restocking fee may apply to opened electronic items.
Can I finance my indoor golf simulator purchase?
Yes, we offer flexible financing options through our partners at Affirm and Klarna, allowing you to pay over time with monthly installments subject to credit approval.
Are the impact screens durable enough for high-speed golf balls?
Our premium impact screens are engineered to withstand ball speeds up to 250 MPH. We use high-quality, multi-layer polyester mesh designed to minimize bounce-back and reduce noise.
Do I need a specific ceiling height for an indoor golf setup?
For a comfortable full swing, we recommend a minimum ceiling height of 9 feet. However, taller golfers or those using specific launch monitors may require 10 feet or more for optimal safety and performance.